About me
I found joy in creating moments that made people feel seen and valued. Great products, like great experiences, start with deep human connection—something I now bring to creating digital products that truly resonate.
I started in hospitality at The Ritz-Carlton, carrying that “design the moment” mindset into UI/UX at HSBC and DBS. Now, as an MBA candidate at Northwestern Kellogg School of Management and a Program Manager intern at Google, I blend product, AI, and design in the work I build.
Snapshot timeline
Ritz-Carlton → Learned to design user-centric experiences
HSBC & DBS → Built 0 to 1 products and led UX strategies
Northwestern MBA → Focus on AI and product management
Google → Program management intern, owning a new research program to empower PMs in finding data and insights using LLM
How I work
I keep it simple. Understand the job to be done. Prototype fast. Align the room. Ship with clear success criteria and meaningful metrics.
Understand the job: user interviews, journey maps, sizing the pain
Prototype fast: Figma for user flows, AI to automate, A/B tests to learn and iterate
Align and ship: structure goals with measurable impact, short sprints
Fun facts
Figma Campus Leader!
Trilingual, fluent in English, Mandarin, and Cantonese
I taught myself product design within 2 months before landing my first job in this field
I spent about 10+ years in both HK and the U.S.
I love playing tennis, and my favorite player is Jannik Sinner
WSET level 3 certified, AKA wine nerd. Exploring how blockchain can address authentication challenges in the wine industry by leveraging smart contracts and tokenization for fine wine investments
Travel & Food
Thanks for stopping by, and don't hesitate to reach out. I'm always up for a good conversation or collaboration, whether it's about AI or new technology!
Cheers :)